FAQ

TSE – Tri State Enforcement | Q&A Section

Who is TSE?

TSE is a Mid-Atlantic regional organization; supplying contracted policing, public safety, security, investigative, judicial, and additional related services to a variety of public, private, governmental, commercial, and nonprofit organizations throughout the Mid-Atlantic.

(q) What do TSE Officers and Agents do?

(a) In general – TSE personnel perform a variety of general, specialized, and mission critical functions relating to enforcement and maintenance of law and order, general safety and security, national security, public safety, and additional duties; for an on behalf of various organizations. Additionally, TSE personnel routinely investigate: criminal and non-criminal matters, missing persons, deaths and homicides; perform judicial duties such as: service of process, subpoena service, evictions, notice to appear, warrant services, and other judiciary matters; and finally, personnel are frequently involved in numerous voluntary community service projects – whereby TSE personnel donate their time, resources, and expertise in numerous ways to our communities.

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(q) Where does TSE get its authority?

(a) Without getting too deep into legislative matters and legalese, TSE is conferred, among other things, delegation of authority by each state in which we operate. While the verbiage varies state to state, there exists laws, orders, and similar that are administrative, legislative, and/or executive in nature, which is where our authority is derived from.

(q) Can TSE Officers arrest people?

(a) Following the question “Where does TSE get their authority,” the short answer is yes. While TSE Officers do have statutory arrest authority, it is somewhat different than the authority given to municipal police officers in terms of when, where, and what we can effect an arrest for. Additionally, TSE has additional policies and guidelines which further define the required elements for an arrest. Additional arrest authority is granted by special executive and/or administrative law in some cases; which is specific to certain organizations we provide services on behalf of.

(q) Is TSE similar to a security guard company?

(a) Among our core services; TSE is a provider of safety and security services to both public and private organizations facing moderate and high risks, or, are a Homeland Security Designated Facility/Industry. We have a division specifically dedicated for those needing ‘Security Guard Services.’ There are quite a few differences however, which elevate TSE far beyond the common and plentiful security guard companies. For example, TSE does not hire or employ security guards; nor do we provide cheap, ineffective, unarmed, and unreliable ‘security guard service.’ Instead, we utilize the same trained and certified personnel who would be eligible for policing and public safety assignments, many of whom have graduated from a recognized law enforcement training center, and all have undergone the advanced training we require beyond the scope of any police academy. Generally, those seeking security services from TSE understand the shortcomings of the majority of security guard companies, and appreciate the value of an experienced, trained and certified public safety/law enforcement professional versus the stereotypical untrained and inattentive security guard making $10/hr.

(q) How can I Identify TSE Officers?

(a) The majority of TSE Officers are uniformed, wearing our navy-blue uniform, with agency patches affixed to the sleeves, our agency badge on their left chest, and nametag on their right chest. There are some exceptions to this rule; some personnel wear a suit and tie, others may be wearing what’s commonly referred to as ‘tactical gear,’ and some may wear a two-tone blue and black polo shirt with either black shorts or pants. If in doubt, request photo identification from the Officer. If still in doubt, call our dispatch and communications center to validate their identity and employment. Our center can be reached anytime 24/7 at 1- 877-299-7710.

(q) Do TSE Officers have Body Worn Cameras?

(a) Yes! All uniformed officers are issued, and utilize body worn cameras. In fact, TSE was among the first (either public or private agencies) to implement and deploy them in the Mid-Atlantic region; and in many areas we the only agency to utilize them. It is a solid mechanism to protect everyone involved against false claims and allegations, as well as a valuable tool for accountability of our personnel.

(q) Do TSE Officers carry Narcan (Naloxone?)

(a) Yes! All uniformed officers are certified to use, and are issued Naloxone – which is the medication given to help save patients suffering from an opiate overdose (such as oxycodone, heroin, etc.) TSE officers are trained and equipped to respond to the ever-increasing instances of opiate overdoses and provide life-saving patient care until the arrival of the area’s responsible Emergency Medical Service provider.

(q) Do TSE Officers render medical aid, or help in other situations?

(a) Yes! TSE Officers, regardless of previous employment history, are required to take a very intense training curriculum to be employed by the agency. In total, the training is approximately 1,500 – 2,000 hours, and covers a wide variety of subjects. This is our exclusive All Hazards Approach℠, and TSE is the only agency in the nation that does this. The curriculum covers practically everything; deploying thermal cameras, responding to medical calls or overdoses, firefighting, explosives, active shooters, evacuations, hazardous materials, and dozens more subjects.

(q) Do TSE Officers work well with local police departments?

(a) Absolutely. While there is a level of cross-over regarding the jobs, functions, and actions taken by both TSE personnel and local police personnel; the jobs each have are inherently different. TSE undertakes a significant amount of additional duties that historically local police departments do not. Moreover, TSE always supports local police departments, and works diligently to make community impacts that resonate out from our areas of jurisdiction; whereby we strive to improve community, business, personal, and government relations, as well as making a positive community impact – reducing crime and incidents on a broader scale.

(q) What do TSE Patrol Cars have in them?

(a) This varies based on the area of assignment for the officer and/or patrol car. The vehicles have a digital network radio (which is encrypted,) a controller for the emergency lights and equipment, a laptop or tablet computer, GPS system, satellite radio receiver, and that’s about it for the driver/passenger area. The cargo areas of our patrol cars, which are more-or-less fortified, are highly secured against theft and tampering. The cargo areas routinely contain a trauma/medical kit, AED, CPR kit, mass casualty kit, extra Naloxone (used for opiate overdoses,) heavy body armor, water rescue equipment, night vision and/or FLIR (heat/infrared cameras,) jumper cables, flares, ‘caution’ tape, traffic cones, fire extinguishers, smoke hoods (for rescues in fires or heavy smoke conditions,) ropes, chains, locks, tools, searchlights, and numerous additional items. Some vehicles may have additional equipment installed or placed in the cargo area such as: CB radio, Marine band radio, personal flotation devices/life jackets, portable radiation detectors (for use in screening against dirty bombs at special events,) portable metal detectors, PBT (Portable Breath Test – for detecting alcohol consumption,) E-Z up canopies, riot equipment and gear, generators, chainsaws, and other assignment specific items or tools.

(q) How often do TSE Officers use force?

a) There are multiple levels to use of force. For example, an officer giving you a command is in fact, a use of force. However, with respect to more serious uses of force; including use of weapons (e.g. taser, baton, firearm, pepper spray, hand strikes, etc.,) to date – we’ve had only two uses of force since our formation in 2009. In both instances, TSE Officers used an Oleoresin Capsicum chemical irritant (pepper spray) to disperse large groups of individuals who were behaving violently and began destroying property. In neither instance did anyone require medical assistance. A cornerstone of our identity and success is the utilization of advanced verbal communication skills – deescalating situations quickly, effectively, and to the maximum extent possible. Additionally, TSE places a very intense focus and value on Community Oriented Policing; fundamentals of which are used daily by our personnel – enabling an unmatched level of service and professionalism.

(q) I want to know about the Issuance of Complaints, Violations, Evictions, Citations, Etc.

(a) Regarding the issuance or service of complaints, there will be information contained within the document in question directing you on how, where, and when to proceed. All complaints are required to clearly communicate the “why” factor. Additionally, arguing with an Officer is inappropriate – as in all instances – the Officer must do his/her job.

(q) Can a TSE Officer search me or my car?

(a) Yes, however it’s only under certain circumstances. Overview in Brief: While the laws vary state-to-state regarding this, under our delegation of authority, and pursuant to various laws, ordinances, regulations, national security regulations, et. Al.; TSE Officers may perform a variety of searches on persons and automobiles. Additionally, officers may inspect commercial vehicles, cargo, aircraft, watercraft, and any other vessel of transportation (and the occupants thereof) under certain circumstances.

(q) Why is a TSE Officer trying to serve me with a court or judicial complaint/subpoena/etc.

(a) Among the many duties TSE Officers undertake daily, judicial matters are just one of the tasks delegated to TSE Officers. Officers routinely address these types of matters for and on behalf of various court bodies, judges, law firms, prosecutors, district attorney’s offices, magistrates, etc. TSE Officers have lawful authority to do this.

(q) How do I request a copy of CCTV or bodycam footage?

(a) You must complete Form IRER 1-2 and submit it. TSE is an exempt entity under 5 U.S.C. § 552, and does not accept Freedom of Information Act (FOIA) requests.

(q) How do I Request a copy of an incident report?

(a) Subjects in the matter of a reportable incident will be given a case or reference number during their interaction with a TSE Officer. In the event you need a copy of a report, call 877-299-7710, and provide the case or incident number.

(q) Can I request TSE personnel to speak at an event I’m hosting?

(a) Yes, please utilize the link provided here to submit your request.

(q) Can I request TSE personnel to provide training to my organization?

(a) Yes, TSE personnel are available to provide on-site training in a variety of topics. Please click here for more information, availability, and for pricing information.

(q) We are a for-profit organization; can we partner with TSE?

(a) Yes. In fact, virtually all for-profit organizations can deduct the cost of TSE services 100% as a tax write-off. Please contact us and discuss with our experts your specific needs and situation.

(q) Have I seen TSE Officers helping stranded motorists on the highway?

(a) Yes. Our Agency was founded on the principle of helping others and doing the right thing – even when no one is looking. Part of the equipment carried in patrol cars enables TSE Officers to assist stranded motorists with things like flat tires, dead batteries, and more. TSE Officers also stop at all accident scenes they come across if rescue or local police hasn’t arrived – to check on any injured parties, and to relay any pertinent information to the appropriate responders for the area. TSE Officers will also begin medical care if necessary – as all TSE Officers are certified under appropriate BLS Healthcare Provider programs; and continue providing patient care until Fire/Rescue/Ambulance arrival. For those areas and locations under contract or agreement with TSE, our Officers respond to all incidents, accidents, and requests for assistance; which are routed through our dispatch center.

Recent Feedback

Some of the most professional individuals I have ever met. They exceeded every expectation. They would be the first company I would contact if the need ever arose again. Well worth every penny! Highly recommended! Thank you for everything you did.
Jason Stockslager
12:01 15 May 18
They are a great asset to our business! Super friendly, while making sure we are safe and secure.
Carrie Baker
17:10 09 Jul 18
Late afternoon Friday March 9, 2018, my vehicle broke down on N. Cameron St. Harrisburg, PA. Due to an officer of TSE District II Harrisburg, PA., assistance, effort and time. I was able to get myself and disabled vehicle successfully to and in a reasonable amount of time, home to Chambersburg, PA. This officer’s action is a reflection of a very superior organization. Thank you.
steve reed
20:47 22 Mar 18
Most professional security service around. Great communication, very understanding, trustworthy, flexible, and more importantly dependable. TSE is highly recommended and I encourage all to try them out for your next security service.
Jose Rios
00:16 14 Feb 18
Very impressed. Excellent service. Total professional. Highly recommend
Valerie Kean Staab
05:19 14 Feb 18
TSE is a great agency and we love having them at our shop. They are very professional and always take their job seriously but also know how to relate and assist us with other various task or even help patients when they have questions or concerns about the laws and regulations. We feel very safe knowing we have them as our officers in case of an emergency or in the event of a threat. We have already had a couple of incidents where they were able to tell what had happened when we had some suspicious activity, as well as stop a few suspicious people from entering or coming back to our shop. It has been a pleasure having TSE as our officers and look forward to the continuing great work they do and provide us on a daily basis!
Tommy Trout
18:17 30 Nov 18
Fantastic. Great folks and great attention to detail. I can honestly say the whole staff and myself feel better knowing we can depend on these officers. Great with any issues and incredible with non staff members. Any place that needs security could only benefit from this company. Quality people.
Chace Chavez
01:52 09 Nov 18
I've never felt safer than when I've had a TSE officer on duty at my place of business! Very professional, and take their job seriously. Would recommend to everyone.
Carrie Lester
16:38 27 Nov 18
The most professional group of individuals around. They take great care in their job. They are also willing to go above and beyond to help us take the best care of our patients.
S Trimmer
15:03 25 Sep 18
Since we received a security guard assigned to our pharmacy our feelings of being safe have increased dramatically. Our customers are generally a lot nicer and we all feel very safe. Before we had a guard I had difficulties focussing on my work due to the fact that I was constantly surveying the area and preparing for the worst. I highly recommend this company as their officers are highly trained and professional. Satisfaction guaranteed.
cbweck
16:30 15 Feb 19
The officers presence in the pharmacy certainly has helped my anxiety. I am able to focus on my tasks and not worry if we are being robbed. Our customers have also taken a liking to him.
Jennifer Brandt
01:01 19 Feb 19